"Dear Paula I saw your newsletter in the reception area on my last visit, and I wanted to send a short note to commend you on t"
Drain & Able, Drain and Pipe Cleaning
"We called Drain & Able and they have got to be one of the most helpful companies that we have dealt with. Their prices are very c"
Louise Herrington Wedding & Events Singer
"Testimonial added on: 14 September 2010 Louise has a terrific voice and lights up the stage when she performs. Hearing her sing m"
Ceilidh Caller & Barn Dance Events
"Dear Geoff Thank you so very much for playing at our Burns Night Ceilidh on Saturday. The music was wonderful and the calling so "
Louise Herrington Wedding & Events Singer
"Testimonial added on: 12 September 2010 A fine Spinto Soprano! By: Pamela Bowden "
The Excel Practice Hypnotherapy
"I am writing to tell you how I am doing this past few months. I’ve been felling much better. I think this time I could see results"
"Great value great quality extensions and eyelashes I had both for my wedding day and never looked back and be 10 out 10 from me\'"
"Simone Thomas from MWAH is everything I could of asked for and more on my big day. Simone is a beautiful lady with an amazing eye "
"Just to let you know we were delighted with the marquee and flooring which looked fantastic. The day was a great success and we we"
"I was having problems with my alarm and called Mark who arrived within 2 hours and got my alarm working again, big relief as I was"
"I am writing to you to say thank you for carrying out a first class service on our vehicle in an exemplary manner. The vehicle now"
"I have recently had my car serviced and would just like to thank the guys for doing a good job. Louise Robins"
"I have had Asocelebs hair extensions for around 2 years now. The quality of hair is amazing and looks extremely natural. The expe"
"After five years with no dentist, I decided that I would have to do something about it. In September 2005 I started the search and"
"Jacqueline Khan writes.........Thank You so much for all the work you did on the BMW which has got me to Devon without trouble. Yo"
Do you have customers already ?
If so, have you carried out a 'customer experience' review ?
This is where you contact people on your database who either are clients, or at least you have quoted for some work for them.
The ones who are clients should be asked what made they buy from you...simple but VERY powerful question. You may be surprised at the answer.
The ones who are not clients should be asked why they did not buy from you..again simple but vital.
You get to know whats good/bad about your business and your clients get to feel valued by you, and the non-clients value your question just as much.
This kind of project will grow your business, and is much cheaper than advertising for new business !
We have carried out these projects for many companies, and the results are startling...but clients and non clients alike really appreciate the call.
We often wrap it up in a 'Customer Experience' package which can include database cleansing...
When customers feel that they are being listened to, they can become your greatest advocate...and never need paying !
Andy Mileham
http://www.astoncovert.com
http://www.thecovertagency.eu
http://www.happycustomers.info
Contact Telephone: 07775 603025
Contact E-mail: info@astoncovert.com
Contact us today to discuss how we can help you get your business found.