Jute

Jute Restaurant: A mixed blessing

"The quality of the food is generally good and the setting interesting if a tad dated. The ambiance is relaxed. There are two significant downsides, however. First, there is no overall management and direction to either the arrival of diners or the delivery of food to their table. This can result in unacceptably long waits for food, often requiring reminders to the waiters. They are invariably friendly and helpful, but under-trained and lacking direction.
Management really need a front of house person who knows what he/she is doing and looks after diners and staff. This would transform the dining experience. The second disadvantage is the appalling wind tunnel created by the rear entrance, a failing down to the architects in the last instance. One can be very cold if the weather is cool, assailed by blasts of air throughout the meal. Despite many complaints, management has made no attempt to rectify this situation."