Added Nov 2009
Macdoland Khilley Court Hotel
"Staying over at the hotel, due to work business, after going into the wrong door! Getting told off by a young man in the restaurant, I didn’t mean to upset him please tell him sorry.
Due To a long day of hard work, at the end of it all I wanted was my bed and a relaxing nice clean bath like all working men these days wish for!
Well I would say. Don't bother with this. Shower did not work, Nothing worked the heating was too cold! The Duty Manger came up several of times to say he could not fix it or do nothing tonight for him. Would pass it on to a guy called Kyle? I didn’t know him it was getting serious now. Nothing happened day after day.
I approached a receptionist that told me I have no other choice, but to use the leisure bathrooms to have a shower. WAS I HEARING RIGHT AT THIS MINUITE 4* HOTEL? I was just going to walk to another hotel!
On my behalf must say, Megan is a credit to your company, the problem with my bedroom, Was trying to solve the shower and etc, at reception about the problem and however for the last 2 nights to move rooms. A little Voice came from somewhere (what number is it sir?) her nice smile just gave it all away! Came asked me the problem sorted it out for me, there and than asked me do I want anything else, witch was very nice of her.
The laughing matter of it was, a manger didn’t know how to work a shower. Laughed together! She was a credit to your area, helpful young girl that loved her job! 100% always telling me how she wants most stuff every teenage would wish for!
That day I thought better of the hotel, dinned every night in the restaurant, staff poorly served the food. Megan advised me to stay in the hotel and dine, she should give me the menu, and every thing she did for me I had to give it a go. Just to drive into the gates after Coming back from work, You would see Megan all the time working hard, still smiling every second of the day. Asking how my day as been was such a friendly helping staff, Must say Thank You Megan For a enjoyable week at Macdonald Khilley Court Hopefully see you next time. Keep smiling!
P.S - Food and drinks was very expensive
Wonderful location fabulous
"
Peter Somers
Joined Nov 2009
This member has written
1 reviews