Swan Flight

Shocking Service - Deal with them at your peril!!!

"Copy of email I sent to this company. They have made no attempt to make good and have lied to me on each communication. Deal with them at your peril!!!!


> >> I would like to state my utter disappointment in the service provided by
> >> your company. I ordered from you a PhotoBooth designed by Arran Mitchell
> >> paying the full amount by credit card..
> >> I have called on many occasions in this past month and you have
> >> repeatedly made promises on when the order would arrive, making excuses
> >> which I find totally unacceptable. I called you on Monday to say I
> >> required the PhotoBooth to be operational for a client this Saturday
> >> 24th December and You promised it would be here in time. Yesterday when
> >> I called you, you said the delivery was on its way and would be
> >> delivered yesterday.
> >> It is now Friday afternoon and I have received nothing.
> >> I now have to let down my client or find an alternative, through hiring
> >> from another company.
> >> I assume you will see that this is not really how a business like yours
> >> should conduct its service and you should find a way to compensate me
> >> for the inconvenience caused."