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Are You Getting Short Changed At The Pumps?
Hampshire County Council has discovered drivers in some parts of the county could be getting short-changed at the petrol pumps following checks on fuel stations.
In routine tests on the accuracy of petrol and diesel pumps at filling stations across the county, Trading Standards have found that some pumps in Eastleigh, Ringwood, Bishops Waltham, Basingstoke, New Forest and Totton have been pumping too slowly and therefore delivering less fuel than indicated, and below the legal limit.
Making Sure You Don't Get Stung At The Pumps
Petrol and diesel pumps are designed to deliver at a particular flow rate and pumps that deliver fuel at slow and very slow speeds could be giving customers inaccurate measures. The problem often appears to be made worse as a result of higher amounts of bio fuel in modern fuels which can block filters and slow down pumping speeds.
As a result of these checks, Hampshire's Trading Standards Officers have taken action to shut down faulty equipment until the problems have been rectified.
Leader of Hampshire County Council, Councillor Ken Thornber said:
"By checking whether pumps are working properly, our Trading Standards officers play an important role in ensuring that drivers get the fuel that they pay for and value for money. Any motorists that feel the petrol pump that they're using is working much slower than normal should draw it to the attention of the filling station operator and report it to our Trading Standards Service who can check whether it's faulty".
To help ensure you get what you pay for, Trading Standards recommend:
1. You make sure the pump display is at zero before delivery starts
2. You take care to select the correct grade of fuel for your vehicle
3. If there is anything unusual about the delivery, such as a very slow pumping speed, report the matter to the garage.
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