Welcome to the Belvoir Carpet & Flooring Citylocal listing. Belvoir Carpet & Flooring is a business that is listed in the following category - Carpet Repairs– and can be contacted at 01159336161.
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Appalling Company - Worst Customer Service Experienced
"The most distressing experience I have ever had with any retailer. Stuart Glenister (the owner of Belvoir Carpets and Flooring) has failed us on so many occasions. We originally paid £2000.00 for our wood flooring back in June and after six short notice cancellations over a 3 month period (always blaming other people), and the poorest communication I have ever witnessed (not returning calls or emails and the shop often closed), we finally decided to terminate our contract. Stuart has assured us since the end of September on a weekly basis that a refund was imminent and has failed to deliver. When I queried the other poor reviews on Google he assured me they were not the full story but everything in this review is 100% true. I feel he has tried to intimidate me and has had the gall to accuse me of being threatening when I simply stated that the job be done or we would be forced to cancel and seek a refund. Stuart was pleasant enough at the beginning and full of apologies for the cancellations, but has since shown a lack of sincerity and remorse for causing so much stress. He now has our money and has left us with a hazardous floor despite knowing we have a young child. We are now having to take court action. "
Joined Nov 2016
This member has written
Worst experience ever
"Do not trust Stuart Glenister or Belvoir Carpets or Home Choice Carpets with your money or your home. He is a despicable person who has taken my money and never provided the carpets. I have been very patient and reasonable but it is now over 1 year since he said he would pay back - each time he comes up with an excuse - at the start you have to belief in people but he has passed that. Do not believe his lies - he does not care for you or his family. A terrible human being. "
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