TWELVE proprietors of Isle of Man hotel, bed and breakfast and self-catering properties celebrated at a special presentation yesterday, when they were honoured with Gold and Silver Accolades for providing customer service excellence to visitors. The Department of Economic Development's Political Member for Tourism, Geoff Corkish MBE MHK, presented the awards at Sir Norman's Bar in the Sefton Hotel, Douglas.
The Accolades were introduced in 2010, mirroring the scheme operated in the UK by Visit Britain. Following assessments by the Island's independent assessors ‘Quality in Tourism' ten Gold and two Silver Accolades were awarded.
The award of the prestigious accolade is additional to a star grading and shows that accommodation has significantly exceeded expectations with its quality and cleanliness but, more importantly, the proprietors' standards of service and hospitality.
The Department's Political member for Tourism, Geoff Corkish MBE MHK commented:
‘It is so important that we continue to improve accommodation standards for our visitors and these accolade winners show just how much passion and enthusiasm there is within the industry. Achieving this award reflects their hard work and I would like to personally thank each and every one of them on their award.'
The Department's Head of Tourism, Angela Byrne, said:
‘The Department of Economic Development's Tourism Division is constantly working to improve the quality of service provided to visitors and the Gold and Silver Accolades recognise the exceptional standards that have been achieved by these accommodation providers.
‘The individual awards shows that these businesses are all willing to go that extra mile to ensure their guests have an enjoyable and comfortable stay. They should be congratulated for their commitment and I wish to express my sincere thanks to all accolade winners for their hard work.'
The award winners will be entitled to display the Gold and Silver Accolade Award at their premises, alongside their star grading sign.
The 2012 Tourism Awards close on 30th September 2012 with categories including best customer service and best hotel, guest and self-catering accommodation. Nomination cards are available for collection from a number of distribution points including the Welcome Centre, Railway Stations, Local Commissioners Offices and Manx National Heritage Attractions. Completed forms can either be returned by post or dropped into one of the many collection boxes situated around the Island.
Full List of Winners
Gold Accolades (inc Star rating)
Inglewood Guest House, Douglas, Andrew Cross - 4 Star Gold
Bay View Cottage, Self Catering, Port Erin, Judy Ewart - 4 Star Gold
Borrane, Self Catering, Port St Mary, Anna Kelly - 4 Star Gold
Aalin Thie Apartments (Ground & 1), Self Catering, Douglas, David Emmett - 4 Star Gold
Ballachrink Farm Cottages (Cherry Cottage), Self Catering, Laxey, Tracy Nolan - 4 Star Gold
Bridson House Holiday Apartments, Self Catering, Port Erin, Beverley Jones - 4 Star Gold
Corrody Cottage, Self Catering, Sulby, Carol Hutchinson - 5 Star/ 4 Star Gold
East Ballabane Farmhouse, Self Catering, Andreas, Claire Gordon - 4 Star Gold
Spaldrick View Cottage, Self Catering, Port Erin, FD Gell - 4 Star Gold
Old Lonan Church Cottage (Cummal-Rae Shillish) Self Catering, Baldrine, Sue Goody - 5 Star Gold
Silver Accolades (inc Star rating)
Claremont Hotel, Douglas, Ian Stephenson - 4 Star Silver
The Old Parsonage Barns B & B, St Marks, Fiona Cameron - 4 Star Silver
For further information contact:Angela Byrne, Head of Tourism, Telephone: 01624 687083, Angela.Byrne@gov.im
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