I have no hesitation recommending the UWDC to anyone.
"I am exceedingly grateful to Joe for introducing me to the UWDC. I have been a customer now for nearly 5 years and have saved an average of 20% per year on my Gas, Electricity, telephone and broadband. The changeover was all done by the company and was easy. I never have any difficulty getting through to the customer support team, who are always most helpful. I love having all these services on just one bill with a single Direct Debit once a month. I have no hesitation recommending the UWDC to anyone."
Calls are answered by trained UWDC staff
"It is extremely important to me that calls are answered by trained UWDC staff in their HQ, rather than some call centre possibly in some other part of the world."
Mr Huquet
Joined Mar 2009
This member has written
1 reviews
Saved approximately 25% per year on energy bills
"No hassle, great service, easy to understand bills, customer service excellent and UK based. UWDC has saved me approximately 25% per year on my energy bills."
Most telephone calls I make don't get charged for.
"I know how much gas and electricity will cost me each month and most telephone calls I make don’t get charged for. My calls to Switzerland and Spain are very reasonable. (Customer since March 04)"
Ronald Tyler
Joined Mar 2009
This member has written
1 reviews
The changeover was easy.
"The changeover was easy and well handled by the UWDC."
No one can beat the gas and electricity prices.
"The customer service that we have received is first class; the monthly statements are clear and understandable. No one can beat the gas and electricity prices. (Customer since February 04)"
Mrs White
Joined Mar 2009
This member has written
1 reviews
I know that their prices are always competitive.
"I am very content with the UWDC as my utility supplier, saving me approximately 10% on my energy and telecoms per year. Since I have been a member, I have received timely and accurate correspondence about forthcoming changes in utility prices and I know that their prices are always competitive. I will continue to recommend UWDC to all my friends, colleagues and business contacts in the future. (Customer since October 03)"
Mr A Parke
Joined Mar 2009
This member has written
1 reviews
The UWDC has award winning customer service
"It’s important to me that the UWDC has award winning customer service and highly favourable 3rd part credibility for their services, including Which? Magazines Best Supplier and Best Buy status. (Customer since July 03)"
Easy to calculate costs
"All in one bill - easy to calculate costs and the call centre was able and willing to assist – Seems they actually listen to the conversation unlike others. (Customer since February 04)"
UWDC has saved me approximately £500 per year.
"Excellent service provider at a good price with excellent customer service, UWDC has saved me approximately £500 per year on my telecoms. (Customer since June 06)"
Charges are well down on calls made on my previous supplier.
"My home phone bill is clear and well presented. The charges are well down on calls made on my previous supplier. (Customer since June 03)"
Mr K Waller
Joined Mar 2009
This member has written
1 reviews
I am informed of the length of waiting time before my calls to customer service support will be answered.
"It is extremely important to me that I am informed of the length of waiting time before my calls to customer service support will be answered, giving me the option to call back later if necessary. We do not get junk mail and UWDC saves us money – approximately 20% on Gas and 8% on Electricity per year, (Customer since November 07)"
I feel that UWDC is looking after my interests
"I feel that UWDC is looking after my interests and I am very well satisfied. (Customer since July 06)"
Mrs Bookless
Joined Mar 2009
This member has written
1 reviews
I've never had a problem or issue.
"I’ve never had a problem or issue. (Customer since October 06)"
Mr Fleming
Joined Mar 2009
This member has written
1 reviews
I will stay with UWDC even when I move in the near future.
"I’m satisfied, and will stay with UWDC even when I move in the near future. (Customer since May 05)"
The UWDC is a FTSE 250 company, regulated by OFCOM and OFGEN
"It is extremely important to me that the UWDC is a FTSE 250 company, regulated by OFCOM and OFGEN, and offers cast iron guarantees on the services it provides. (Customer since December 04)"
Comprehensive and easy to understand.
"My monthly bill is comprehensive and easy to understand. (Customer since May 03)"
Mr R Stevens
Joined Mar 2009
This member has written
1 reviews
Staff are polite and helpful.
"Customer support staff are polite, helpful and always resolve my problems. (Customer since April 04)"
Mr Stanton
Joined Apr 2009
This member has written
1 reviews
I receive only one monthly bill and pay just one monthly direct debit.
"It is extremely important to me that I receive only one monthly bill and pay just one monthly direct debit for the services I use. (Customer since August 05)"
Mr Ware
Joined Apr 2009
This member has written
1 reviews
We have not had any problems.
"Service is good and we have not had any problems. (Customer since January 04)"
My calls to the UWDC are answered quickly
"My calls to the UWDC are answered quickly, or I know how long it will be. (Customer October 03)"
The prices remain competetive.
"The prices remain competitive – this is the single most important consideration for me. (Customer since August 04)"
Mr Mackey
Joined Apr 2009
This member has written
1 reviews
The UWDC have not tried to mislead me.
"The UWDC have not told me lies or tried to mislead me. (Customer since July 06)"
They have saved me approximately £160 per year
"What I like most about the UWDC is one bill! They have saved me approximately £160 per year on my energy. (Customer since June 04)"
Mr Hancock
Joined Apr 2009
This member has written
1 reviews
I like the benefits and savings.
"I like the benefits and savings, and the clarity of the accounts. (Customer since January 04)"
The one monthly bill is what I like.
"The one monthly bill is what I like most about the UWDC. (Customer since March 04)"
Simple and Effective.
"Simple and Effective. (Customer since August 04)"
Mrs McGee
Joined May 2009
This member has written
1 reviews
Gas and electricity are cheaper than other suppliers.
"I like the fact that gas and electric are cheaper than other suppliers. UWDC has saved me approximately 20% per year on my energy and telecoms bills. (Customer since May 03)"
It is very important to me that there is only one UWDC customer support number to call for any service query
"One company, lots of utilities, one bill, good rates is what I like most about the UWDC. Also it is very important to me that there is only one UWDC customer support number to call for any service query and calls to this or the internet technical support number are free for Silver and Gold membership. (Customer since October 04)"
My bill is comprehensive and I am kept informed of price changes.
"All my services in one bill and one direct debit. My bill is comprehensive and I am kept informed of price changes. Every call to customer support has been well handled. (Customer since October 06)"
Trouble Free
"It’s efficient, friendly and trouble free. (Customer since Dec 03)"
Mrs Ware
Joined May 2009
This member has written
1 reviews
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