Contracts Auditor

Auditor

Contracts Administrator

15,000pa - 18,500pa

Gloucester-based financial services company is currently seeking a Contracts Administrator to join their Administration team.

The role will involve :-

- Liaise with customers, suppliers and internal staff to resolve outstanding processing issues
- Providing feedback to the New Business Manager on ways to improve processes to improve customer queries
- Ensuring appropriate system records are made to provide adequate audit history
- Handle incoming phone calls and queries from dealers, delivering high-quality phone support and building trust by honouring promises and meeting deadlines.
- Investigating and resolving complex system ledger queries
- Checking and processing incoming finance contracts, including those of a complex nature, ensuring all documentation complies with legislative and policy qualifications

IT literacy, strong customer services and administrative skills, accuracy and attention to detail are all required for this position.

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